Partnerships & Disclosure
- Partner Due Diligence & Vetting SOP
- Partner Disclosure Policy
Approved by: National Board
Updated: 2026-03-01
Review cycle: Annual (or earlier if legislation or practice changes)
Chapter 1. Partner Due Diligence & Vetting SOP
Policy owner: Executive Director / Procurement Lead & Ethics & Compliance Officer (ECO) (with Data Protection Officer, DPO; Designated Safeguarding Lead, DSL/CPO; Finance Manager/Chief Accountant, FM/CA)
Related policies: Procurement & Ethical Purchasing; Financial Policy; Fraud Response Plan; Whistleblowing & Complaints; Code of Conduct; Conflict of Interest (COI); GDPR & Data Protection; Privacy Policy; Data Breach Response Plan; Records Retention & Destruction; IT & Cybersecurity; Child Protection & Safeguarding; SEA Prevention & Response; Non‑Discrimination & DEI; Media, Storytelling & Image Consent; Infiltration & Internal Surveillance Policy; Sustainability Guidelines; Business Continuity & Physical Security Standards.
1) Purpose & Scope
This SOP defines how we assess, approve, and monitor partners and vendors (collectively Partners) to prevent fraud, corruption, SEA/child abuse, human‑rights abuses, sanctions violations, data/privacy breaches, conflict of interest, infiltration risks, and other harms. It applies to all programmatic implementing partners, sub‑grantees, vendors, consultants, fiscal sponsors, and strategic collaborators prior to engagement and throughout the relationship.
2) Principles
- Risk‑based & proportionate: checks scale with Tier (Low/Medium/High).
- Legality & human rights: align with Lithuanian/EU law, GDPR, and international norms.
- Do No Harm & Safeguarding: protect beneficiaries, activists, and staff.
- Non‑discrimination: decisions based on behaviour and risk, not on protected characteristics.
- Privacy‑by‑design: minimise data, transparent notices (Annex O), secure handling, and defined retention.
- Accountability & documentation: every step recorded in the Partner File and Screening Log.
- Independence & COI control: declare and manage conflicts; recuse when needed.
- Continuous monitoring: not a one‑off—re‑screen and review performance.
3) Definitions (Plain Language)
- Partner: any external entity we contract with or collaborate with (implementing partner, vendor, consultant, fiscal agent, venue, media contractor).
- Due diligence (DD): verification of identity, capacity, integrity, compliance, and risk.
- UBO: Ultimate Beneficial Owner(s) who ultimately own/control an entity.
- PEP: Politically Exposed Person (and close associates).
- Sanctions lists: EU, UN, UK, US (and other relevant) restrictive measures.
- Adverse media: credible reports of fraud, corruption, GBV/SEA, human‑rights abuses, organised crime, or extremism.
- Tier: risk level (Low/Medium/High) determining depth of checks and approvals.
- Processor: vendor processing personal data on our behalf (GDPR Article 28).
4) Roles & Responsibilities
- National Board: oversight of high‑risk approvals and debarments; receives annual DD report.
- Executive Director (ED): final approver on High tier and exceptions; authorises debarment.
- ECO (SOP owner): maintains methodology, logs, training; triages concerns; non‑retaliation.
- Procurement Lead: runs sourcing, obtains documents, screens vendors, files records.
- FM/CA: financial capacity checks; bank verification; payment holds; audit trail.
- DPO: privacy/GDPR checks; DPAs; transfer mechanisms; incident history.
- DSL/CPO & PSEA Focal Point: safeguarding/SEA checks, survivor‑centred measures.
- IT & Security Lead: information‑security controls for SaaS/tools; access risk.
- Programme Lead/Requestor: defines scope; validates references; monitors performance.
- All staff: declare COIs and report red flags.
Designated contacts (to fill): ECO; Procurement Lead; FM/CA; DPO; DSL/CPO; IT Lead; due diligence inbox: partners@ndbelarus.com.
5) Process Overview (Flow)
- Intake & Initiation → Partner/Vendor Request Form (Annex A) by Programme/Requestor.
- Pre‑Tiering → quick risk screen (Annex G) to assign Tier (Low/Medium/High).
- Document Pack → DD Questionnaire & Self‑Declarations (Annex A/B/C/D/E).
- Screening → legal, sanctions/PEP, adverse media, safeguarding/SEA, modern slavery, DEI, data protection/security, financial capacity, bank verification, references, site visit (as needed).
- Risk Scoring → apply matrix (Annex H) and compile DD Report (Annex M).
- Decision & Approvals → per Delegation of Authority (Annex K).
- Onboarding & Contracting → clauses/checklist (Annex L), induction, KPIs.
- Monitoring & Re‑assessment → cadence per Tier; event‑driven checks.
- Closure/Debarment → if issues arise; record in Debarment Register.
6) Risk Tiering (Assign Before Deep Checks)
Inputs: contract value & duration; data sensitivity (GDPR); contact with children/vulnerable groups; geography & sector; criticality to operations; prior performance; payment method (cashless preferred); infiltration/context risk.
- Tier LOW — low value/one‑off; no sensitive data; no vulnerable groups; established vendor.
- Tier MEDIUM — recurring spend; limited data; indirect contact with vulnerable groups.
- Tier HIGH — high value/strategic; handles personal data as processor; direct work with children/beneficiaries; high‑risk geography/sector; new or opaque ownership.
Depth of Checks: see Annex G (matrix). Triggers for DPO (processors/transfers) and DSL/PSEA (child/SEA exposure).
7) Screening Checks (What to Verify)
7.1 Legal Identity & Structure
- Registration certificate, tax ID, address; statutes; UBO and governance list (Board/Directors).
- Litigation/insolvency search where feasible; required licences/permits.
7.2 Sanctions, PEP & Adverse Media
- Screen entity, UBOs, directors, and key signatories against EU/UN/UK/US lists; record results in Screening Log (Annex F).
- Adverse media review for corruption, SEA/GBV, trafficking/modern slavery, human‑rights abuses, extremism.
- Document false positive resolution; retain evidence (screenshots/refs).
7.3 Safeguarding, Child Protection & PSEA
- Verify existence and adequacy of Safeguarding, Child Protection, and PSEA policies; training records; reporting mechanisms; background check practices for their staff; two‑adult rule; incident history and response.
7.4 Human Rights, DEI & Non‑Discrimination
- Policy commitments; grievance mechanisms; evidence of inclusive practice; no tolerance for hate speech/hate symbols; alignment with our NDEI/DEI standards.
7.5 Anti‑Corruption, Conflicts of Interest & Ethics
- COI Declarations (Annex B) from both sides; anti‑bribery/benefits policy; gifts & hospitality controls; whistleblowing mechanisms; past investigations or debarments.
7.6 Financial Capacity & Stability
- Audited financials (last 2 years) or management accounts; cash‑flow capacity; going‑concern statement; funding concentration; references from donors/clients.
- If sub‑grantee: grant management capacity; segregation of duties; procurement procedures.
7.7 Bank Account & AML/KYC
Beneficiary name matches account; IBAN/SWIFT verification; independent call‑back to an official number; watch for last‑minute changes; no payments to personal accounts except justified micro‑grants with controls (Annex E).
7.8 Data Protection & Information Security (if Processor or Data Access)
- GDPR readiness; DPA terms; data location and transfer mechanisms; breach history; access controls; encryption; backups; incident notice SLA; sub‑processors list (Annex D).
- Align with IT & Cybersecurity Policy and Data Breach Response Plan.
7.9 Health, Safety & Environment
- H&S policy; insurance (public liability where relevant); environmental commitments; waste/disposal practices; Sustainable Procurement Scorecard (Annex C).
7.10 Technical Capacity & References
- Staff qualifications; prior similar work; deliverables/KPIs; site visit report if applicable (Annex I).
- At least two references checked and logged.
7.11 Media & Consent Practices (where relevant)
- Alignment with Media, Storytelling & Image Consent Policy; consent workflows; anonymisation for at‑risk groups.
7.12 Infiltration/Integrity Risk
Per Infiltration & Internal Surveillance Policy: check for red flags; shadow groups; unusual info requests; undisclosed affiliations.
8) Risk Scoring & Decision
Apply the Risk Scoring Matrix (Annex H) across categories (Governance/Ownership;
Sanctions/PEP; Safeguarding/PSEA; Corruption/COI; Financial; Data Protection; H&S/Environment; Capacity; Context/Geography).
Thresholds (example):
- 0–14 Low → Programme Lead + Procurement approve
- 15–29 Medium → add ECO + FM/CA approval
- ≥30 High → ED approval; conditions or CAP (Annex J) required
- No‑Go criteria: listed sanctions; unresolved SEA/child abuse substantiation; known human‑rights atrocities; deliberate fraud.
Document decision, conditions, and review date in the DD Report.
9) Onboarding & Contracting
- Use contract clause checklist (Annex L): Code of Conduct; Safeguarding/Child Protection/PSEA; anti‑corruption; GDPR/DPA; IP/consent; audit and access rights; incident notice (breach, SEA, fraud) within 24–72h; sanctions/termination; sustainability clauses.
- Create Partner File (digital) with all forms, approvals, and screening evidence; register in Vendor/Processor and ROPA (if processor).
- Provide induction on our policies and reporting channels; agree KPIs and monitoring plan.
10) Monitoring, Re‑Screening & Changes
- Low: re‑screen annually; performance review at close.
- Medium: re‑screen annually + event‑driven; light spot checks.
- High: sanctions/adverse media watch quarterly; site/audit as needed.
Event‑driven triggers: leadership/ownership change; incident/complaint; bank change; scope change; context/geography risk change; media allegations. Update risk score and approvals if Tier moves up.
11) Incidents, Escalation & Remedies
- Immediate suspension may apply where safety or compliance risks are high.
- Route allegations via: Fraud Response Plan, SEA/Child Protection procedures, Data Breach plan, and Whistleblowing.
- Investigate fairly; preserve evidence; coordinate with authorities when required.
- Remedies: CAP with deadlines; withhold payments; partial/total termination; recovery of funds; debarment.
12) Exceptions & Emergency Engagements
- In urgent humanitarian or continuity needs, a time‑bound exception may be granted by ED (Annex Q) with ECO/Procurement advice and compensating controls (e.g., payment caps, enhanced monitoring). Complete full DD within 30 days.
13) Debarment & Blacklisting
- Grounds: sanctions; substantiated SEA/child abuse; fraud/corruption; repeated severe breaches; refusal to cooperate.
- Process: ECO drafts case; ED decides; notify partner; record in Debarment Register; communicate internally; review after minimum 24 months if remediation evidence exists.
14) Records, Privacy & Retention
- Maintain DD records in secure DMS with role‑based access; encrypt sensitive files.
- Retention: 10 years after relationship end (or longer if law/donor requires).
- Provide GDPR notices to partner contacts (Annex O); only collect necessary personal data; limit sharing to approval chain; log access.
- Cross‑reference Records Retention & Destruction Schedule.
15) Training & Awareness
- Induction for staff involved in sourcing, grants, and partnerships.
- Annual refreshers on screening tools, red flags, safeguarding, GDPR, and infiltration risks.
- Refresher briefings when thresholds/matrices change.
16) Review & Continuous Improvement
- ECO/Procurement review KPIs and case studies annually; update forms and thresholds; report to National Board.
- Conduct spot audits of Partner Files and Screening Logs.
Annexes (Forms, Logs & Checklists)
Annex A — Partner/Vendor Information & Self‑Declaration
- Legal details; UBOs; contacts; scope; policies; certifications; prior incidents; acceptance of our Code of Conduct.
Annex B — Conflict of Interest (COI) Declarations
- For Organization staff involved and Partner signatories; mitigation/recusal plan.
Annex C — Safeguarding/Child Protection & PSEA Questionnaire
- Policies, training, reporting, vetting, incident handling, survivor‑centred approach.
Annex D — Data Protection & Security Questionnaire (+DPA checklist)
- Lawful bases; categories; transfers; sub‑processors; TOMs; breach notice SLA; DPIA flag; ROPA entry.
Annex E — AML/KYC & Bank Details Verification Form
- IBAN/SWIFT; beneficiary verification; call‑back script; change‑request controls.
Annex F — Sanctions/PEP/Adverse Media Screening Log
- Names searched; lists/providers; date; result; analyst; evidence ref; false positive notes; re‑screen date.
Annex G — Tiering Tool (Risk‑Based Checklist)
- Value; data; vulnerable groups; geography; sector; criticality; ownership opacity; prior performance; outcome = Low/Medium/High.
Annex H — Risk Scoring Matrix
- Weighted categories and thresholds; go/no‑go rules.
Annex I — Site Visit / Remote Assessment Report
- Facility; interviews; controls; photos (non‑sensitive); gaps; recommendations.
Annex J — Corrective Action Plan (CAP) Template
- Findings; actions; owner; deadline; evidence; verification; status.
Annex K — Approval & Delegation of Authority Matrix
- Who approves which tier/value; quorum; substitutes; signature blocks.
Annex L — Contract Clause Checklist
Code of Conduct; Safeguarding/SEA/Child Protection; Anti‑corruption; GDPR/DPA; IP/Consent; Audit; Incident Notice; Sanctions/Termination; Sustainability; Supplier Code of Conduct.
Annex M — Due Diligence Report Template
- Summary; tier and score; key findings; decision; conditions; review date.
Annex N — Debarment Notice Template
- Grounds; effect; appeal/review terms; internal distribution list.
Annex O — Privacy Notice for Partner Due Diligence (GDPR Art. 13/14)
- Controller; purposes; legal bases; recipients; transfers; retention; rights; contact.
Annex P — Ongoing Monitoring Plan
- KPIs; reporting cadence; audit/site visit schedule; triggers; responsible owners.
Annex Q — Emergency Exception & Risk Acceptance Form
- Justification; duration; compensating controls; ED approval; follow‑up DD due date.
Chapter 2. Partner Disclosure Policy
Related policies: Partner Due Diligence & Vetting SOP; Procurement & Ethical Purchasing Policy; Code of Conduct; Conflict of Interest (COI) Policy; Whistleblowing & Complaints Policy; GDPR & Data Protection Policy; Privacy Policy; IT & Cybersecurity Policy; Data Breach Response Plan; Records Retention & Destruction Schedule; Child Protection & Safeguarding Policy; SEA Prevention & Response Policy; Financial Policy; Fraud Response Plan; Media, Storytelling & Image Consent Policy; Infiltration & Internal Surveillance Policy; Sustainability Guidelines.
1) Policy Statement & Purpose
This Policy sets mandatory disclosure and notification obligations for all Partners (vendors, consultants, implementing partners, sub‑grantees, fiscal sponsors, strategic collaborators) to ensure the Organization can assess risk, meet legal duties, protect beneficiaries, and uphold integrity throughout the relationship. It complements the Partner Due Diligence & Vetting SOP by specifying what must be disclosed, when, and how, including ongoing changes and incidents.
Objectives: (a) ensure transparency on ownership, capability, compliance, and risks; (b) detect and mitigate issues early; (c) protect people and data; (d) support fair, lawful, non‑discriminatory decision‑making; (e) document accountability.
2) Scope & Applicability
Applies to all Partners engaged by the Organization at any value/term, and to their subcontractors, agents, and sub‑processors involved in delivering contracted services. Disclosure obligations apply pre‑engagement, during contracting, and throughout the partnership until all obligations are fulfilled and records closed.
3) Definitions (Plain Language)
- Partner: any external entity we contract with or collaborate with, including implementing partners, sub‑grantees, consultants, vendors, venues, media contractors, fiscal agents.
- Material change: any change reasonably likely to affect risk or our ability to meet legal/contractual duties (e.g., ownership, leadership, financial solvency, sanctions status, incidents, data handling, staffing for sensitive roles).
- Incident: a significant event involving harm, breach of law/policy, or risk to people or data (e.g., safeguarding/SEA, data breach, fraud, corruption, discrimination/harassment, H&S, environmental spill).
- Sub‑processor: any third party a Partner uses to process personal data for our purposes.
- UBO: ultimate beneficial owner(s) who ultimately own/control the Partner.
4) Principles
- Legality & human rights: disclosures support compliance with Lithuanian/EU law, GDPR, and international norms.
- Do No Harm & safeguarding: prioritise safety of beneficiaries and staff; survivor‑centred approach.
- Non‑discrimination: risk‑based, behaviour‑based decisions—never on protected characteristics.
- Privacy‑by‑design: minimise personal data in disclosures; provide privacy notices; secure storage and defined retention.
- Accuracy & timeliness: complete, truthful, and prompt disclosures; corrections supplied without delay.
- Accountability: documented attestations; audit rights; consequences for misrepresentation.
5) Required Disclosures (Pre‑Engagement & Annual Attestation)
Partners must provide accurate information and supporting documents, including where applicable:
- Legal identity & governance: registration, tax ID, address, statutes; list of directors/Board; UBO declaration.
- Sanctions/PEP/adverse media: confirmation of screening for entity, UBOs, and key officers; disclosure of any listings, investigations, or relevant adverse media.
- Safeguarding/Child Protection/SEA: policies, training, reporting channels; two‑adult rule; incident history and outcomes; pending investigations.
- Human rights, DEI & non‑discrimination: policies and grievance mechanisms; any substantiated violations.
- Anti‑corruption & COI: anti‑bribery policy; Conflict of Interest declarations from Partner signatories; gifts & hospitality rules; past debarments.
- Financial capacity & stability: audited accounts (2 years) or management accounts; going‑concern statement; key funding sources.
- Banking & AML/KYC: verified bank details matching legal beneficiary; change‑control process; confirmation of AML controls.
- Data protection & security (if processing personal data or accessing systems): data categories, purposes, locations, sub‑processor list, security measures, breach history, DPA readiness, international transfer mechanisms (e.g., SCC/DPF).
- Health, safety & environment: H&S policy, insurance (as relevant), environmental commitments.
- Technical capacity & staffing: key personnel qualifications/background checks where role‑appropriate.
- Subcontractors/agents: list and roles; due‑diligence approach; contract flow‑down clauses.
- Media & consent practices (if applicable): alignment with our Media/Consent Policy; anonymisation options for at‑risk groups.
- Litigation/regulatory: any current or recent (last 5 years) material litigation, regulatory actions, or licence issues.
- Other material facts: any information a reasonable person would consider relevant to risk and performance.
Partners must renew these disclosures via an Annual Partner Attestation and upon request.
6) Ongoing Notifications (Change & Incident Triggers)
Partners must notify the Organization in writing at partners@ndbelarus.com (or as specified in contract) within:
- 24 hours — suspected/actual safeguarding/SEA incidents; personal data breaches; serious fraud/corruption allegations; criminal conduct on the engagement.
- 72 hours — major IT/security incidents without personal data; serious H&S/environmental incidents.
- 5 business days — material changes: ownership/UBO/leadership; sanctions/PEP status; subcontractors/sub‑processors; location of data processing; scope of services; bank account changes; start of significant litigation/regulatory investigations; staffing of sensitive roles; dissolution/insolvency risk.
Notifications must include available facts, interim controls, and a contact person; updates follow as new facts emerge.
7) Process & Responsibilities
- Partner: submit disclosures using the Partner Disclosure Form (Annex A) and attach evidence; maintain records; provide timely updates; cooperate in reviews and audits.
- Procurement Lead/ECO: receive and log disclosures; coordinate reviews with DPO/DSL/FM/IT; request clarifications; record decisions and conditions.
- DPO: review privacy/security disclosures and DPAs; advise on DPIA/TIA and breach notifications.
- DSL/CPO & PSEA Focal Point: review safeguarding/SEA aspects and incident responses.
- FM/CA: review financial capacity and bank verification.
- ED: approve high‑risk cases/exceptions; decide on suspensions/terminations.
All disclosures are stored in the Partner File and Screening/Disclosure Log with role‑based access.
8) Verification, Audit & Site Visits
The Organization may verify disclosed information through references, public registers, third‑party screening, and site or remote assessments. Partners must provide reasonable access to relevant records and people. Audit rights are exercised proportionately and with notice, as set in the contract.
9) Privacy, Confidentiality & Use of Disclosures
We collect only data necessary to assess and manage the partnership, process them under a lawful basis (contract/legal obligation/legitimate interests), and store them securely per our GDPR & Data Protection and Records Retention policies. We use disclosures solely for risk assessment, compliance, and contract management; sharing is limited to authorised personnel and regulators as required by law.
Partners receive a Privacy Notice for Due Diligence (Annex F).
10) Decisions, Conditions & Corrective Actions
Outcomes may include approval, approval with conditions/Corrective Action Plan (CAP), deferral pending evidence, or rejection/termination. Conditions may cover training, policy adoption, DPAs, staffing changes, sub‑processor restrictions, enhanced reporting, or audits. Decisions and rationales are documented in the Disclosure Review Record (Annex D).
11) Non‑Compliance, Misrepresentation & Remedies
Failure to disclose, late notification, or false/misleading statements may result in: hold on payments; suspension; contract variation; recovery of funds; termination for cause; debarment from future work; and reporting to authorities/donors where required. The Organization will apply remedies fairly and proportionately.
12) Records & Retention
Maintain disclosure records for 10 years after relationship end (or longer if law/donor requires). Keep a Change & Incident Log linked to each Partner File. See the Records Retention & Destruction Schedule.
13) Training & Communication
We provide Partners with onboarding materials, policy links, and reporting channels. Internal staff involved in partnerships receive induction and annual refreshers on disclosure requirements and review procedures.
14) Review & Continuous Improvement
The ECO/Procurement Lead reviews this Policy annually or after significant legal/operational changes and reports to the National Board. Lessons learned from cases feed into updates to thresholds, templates, and contracts.
Annexes (Forms & Logs)
Annex A — Partner Disclosure Form (Initial/Annual)
- Identity/governance/UBO; sanctions/PEP/adverse media; safeguarding/SEA; DEI/human rights; anti‑corruption/COI; financials; AML/KYC; data protection & security; H&S/environment; subcontractors/sub‑processors; litigation/regulatory; media consent practices; other material facts; attestation.
Annex B — Conflict of Interest Declaration (Partner)
- Parties; relationship; risk; mitigation/recusal plan; signature.
Annex C — Beneficial Ownership & Control Declaration
- UBO names/percentages; control structures; changes since last attestation.
Annex D — Disclosure Review Record
- Reviewer(s); date; findings; conditions/CAP; decision; next review date.
Annex E — Change & Incident Notification Form
- Trigger type; date/time; facts; interim controls; requested action; attachments; follow‑up schedule.
Annex F — Privacy Notice for Partner Due Diligence (Art. 13/14 GDPR)
- Controller; purposes; lawful bases; recipients; transfers; retention; rights; contact.
Annex G — Annual Partner Attestation
- Statement of completeness/accuracy; list of changes since last attestation; signature; date.
